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Frequently Asked Questions

  1. How do I submit a video?
    1. Click on the green upload button then click on the upload icon in the pop up window that appears and select the file you want to upload.
  1. How long after I submit will it be published?
    1. We review submissions on a weekly basis. If there are no edits, it can be posted within 7 working days
  1. Are videos evaluated for accuracy?
    1. Yes. We have a team of field technicians who confidentially review every submission for accuracy and safety. Those who submit videos regularly may be invited to be part of the review team.
  1. How long should a video be?
    1. 10 seconds to 2 minutes maximum
  1. What kinds of videos can I submit?
    1. You can submit any kind of video that offers a tip or trick, including animated, screen capture, how-to’s etc. You can be on camera or provide voiceovers while filming your hands, equipment etc.
  1. How do I find categories of videos like on LearningHub? (Filtering)

    1. DESKTOP

      1. Scroll down on the landing page to the Library section
      2. Select the category you prefer to view by clicking on the checkbox(es)
      3. Click on Apply

    2. MOBILE

      1. Scroll down until you see the Filters button
      2. Select the category(ies) you want to filter on
      3. Select Apply
  1. How can I submit feedback?
    1. Click on Feedback
    2. Enter your feedback and submit
  1. How can I enable French subtitles?
    1. This feature is coming soon
  1. What if I need help editing?
    1. We are happy to help you with editing your video.
      1. Select the feedback button at the top of the page
  1. What if I don’t want to be on camera?
    1. That’s okay. You can film what you’re doing and/or do a voiceover. Don’t like to hear your own voice? We are happy to do the voiceover for you, just send us the script through the Feedback button at the top of the page.
  1. I know a tip or trick but I don’t know where to start. Help?
    1. Decide what tip you want to share and just share it the way you would normally do it. You can also have fun with it (see this example)
  1. Who can I contact etc.
    1. You can always contact us through the TechTube Feedback form.
  1. What kind of gear should I use to film?
    1. Your phone is perfect for filming tips and tricks. We recommend you film in landscape format but portrait is fine as well.